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NextServices provides seamless healthcare delivery through mobile EHR and revenue cycle management/medical billing software and services, so your organization can run more smoothly and profitably. We believe in the concept of having your EHR,  revenue cycle management, billing, consulting, practice management, healthcare analytics delivered to you seamlessly, with NextServices, physicians no longer have to worry if one product integrates with another. 

  Mobile Electronic Health Records (Enki EHR)
  Medical Billing
  Healthcare Analytics
  Practice Consulting
  Revenue Cycle Management
  Practice Management

Insurances invest in latest technologies, employ armies of qualified people, management processes and tap into flat-world advantages with the basic premise of reducing payments to healthcare providers - in other words, increasing their own shareholder value. Physician offices on the other hand need to focus on providing quality care to patients and are not particularly focused on tackling insurance companies. The result is a lopsided battle for reimbursements – payment for services performed weeks and sometimes months ago. Often, there is lack of clarity in insurance payment system; what they expect, how much they owe and when will they pay. This results in significant effort on both sides to fix errors and close the loop. Nationally, the cost of resubmissions is $10 billion.

At NextServices, we empower our healthcare providers with the very tools that insurance companies have benefited traditionally. Our clients readily access great people, software and processes to win what is rightly due to them so that they can focus back on their patients.

The NextServices platform is built on three pillars:

• People

Over the years, we have built a unique social architecture at NextServices – one that thrives on superior analytical skills, experience and qualifications. New entrants are allowed to work on client accounts only after undergoing an extensive 6 week training period and after meeting requirements of exit tests and interviews. While individuals are trained in specific work areas such as processing claims, negotiating with insurance companies or conducting analysis, teams are structured around individual clients. This allows the teams to develop an overall perspective of the client, maintain confidentiality and therefore provide personalized attention to the needs of physicians and their staff. Our teams become extensions of client teams and have the flexibility to adapt to evolving demands of our clients. Further, our performance guidelines and incentive structures are built around client revenues and performance. In other words, our internal people architecture is well aligned to bring tangible value to our physicians.

• Software

Often times our clients ask us “business questions” – how much are we getting paid on myocardial perfusion imaging, what’s the variance in office consults and hospital consults, how much is the downstream projection of new consults from January, how much are we losing because of lag in hospital claims, how many denials did we get from our top 3 insurances for missing modifier 26 while performing a left heart catheterization, who are our top 20% referral sources and so on. We usually revert within 48 hours with extensive analysis. Apart from analytical skills, the underlying reason for our speed and agility is software. Our systems allow us to understand complexity and provide useful information for our doctors in a simple manner. Furthermore, our technology architecture allows us to respond quickly to changes in compliance mandates of CMS. For example, the software that we use monitors changing Local Coverage Determination (LCD) guidelines to alert mismatches in CPT and ICD9 codes. At the basic level, all electronic transactions take place over high degree of encryption and security levels ensuring us to be HIPAA compliant. Our clients tremendously benefit from our ability to mine knowledge and information over a sustained period of time and generate trend analysis - this allows them to make useful business decisions. Overall, we’ve brought sophistication and simplicity to the complex act of getting physicians reimbursed correctly from insurance companies.

NextServices has built and designed its on Electronic Health Records software, incorporating our extensive knowledge and advice from physicians. We understand physicians don't want to spend precious consultation time clicking boxes and scribbling notes. We have designed an interface that is simple, efficient and completely customizable to your specialty and the way you practice. View more on Enki EHR

• Processes

Business processes are the invisible link between business goals and tangible action. Consider the following scenarios. Say, Cigna requires an average of 5 follow-up calls before agreeing on global-claim denials compared to 7 for Aetna, which insurance requires authorization for Nuclear tests, patient-statements go out twice a month, address denials daily, negotiate when unpaid claims accumulate to $10,000 for client Y, call client M if charges/ week reduce below 10% and so on are some of several customizable processes that make our revenue cycle tick. Our processes bring both rigor and flexibility to our day-to-day operations. The processes draw on both information and people and instruct clearly on what to do to bring about a specific result or address a particular issue. Each process within itself is very rigid and forces us to comply with internal quality compliance goals. But process architecture stitches individual processes and adds to them providing a greatly customized solution for every client – a fine balance of flexibility and efficiency.