Using Advanced Technology To Simplify Revenue Cycle Management
Why do we use iPhones routinely to navigate through traffic but not use them to track patient conditions? We have access to more data on our uploaded photos than we do on our insurance claims. While technological advances seem to have permeated into our day to day lives, they seem to enter slowly into our work lives as healthcare professionals. This double life comes at the cost of our growth as individual organizations and collectively as an industry. It’s far more easier to implement technology ideas today than it has ever been in the past. However, several medical organizations continue to operate with archaic and expensive technology, untrained staff and broken processes. Consider basic processes such as billing claims, posting payments, following up on unpaid claims – are these done any differently than they were five or even ten years ago?
This paper focuses on applying new technology ideas to fundamental processes such as revenue cycle management to extract greater profitability from day to day operations of ambulatory surgery centers.