• Join NextServices
  • Newsletter
  • Become a Partner
  • Schedule a Demo
  • Free Consultation
  • Contact Us
  • enki login
  • Services
    • Services – Overview
    • Billing
    • Coding
    • Strategy
    • Health IT
    • Consulting
    • Analytics
    • MACRA
  • Products
    • Products – Overview
    • enki GI EHR
    • enki Office EHR
    • enki ERW
    • enki ASC EHR
  • Specialties
    • Gastroenterology
    • Labs
    • Pain Management
  • About
    • Company
    • News & Events
    • Case Studies
    • Contact Us
    • Free Consultation
    • Schedule a demo
    • Become a Partner
    • Join NextServices
  • Resources
    • Curated Resources for GI Practices
    • Interviews with GI Leaders
    • Resource Library
    • What’s Next [Blog]
  • Schedule Call
NextServices
  • Services
    • Services – Overview
    • Billing
    • Coding
    • Strategy
    • Health IT
    • Consulting
    • Analytics
    • MACRA
  • Products
    • Products – Overview
    • enki GI EHR
    • enki Office EHR
    • enki ERW
    • enki ASC EHR
  • Specialties
    • Gastroenterology
    • Labs
    • Pain Management
  • About
    • Company
    • News & Events
    • Case Studies
    • Contact Us
    • Free Consultation
    • Schedule a demo
    • Become a Partner
    • Join NextServices
  • Resources
    • Curated Resources for GI Practices
    • Interviews with GI Leaders
    • Resource Library
    • What’s Next [Blog]
  • Schedule Call

Optimizing overhead costs for a multi specialty surgery center

DATE
April 28, 2016
CLIENT
Multispecialty surgery center in New York
CATEGORY
ASC, Billing
SHARE
VISIT WEBSITE

Optimizing overhead costs for a multi specialty surgery center

 

ABOUT

The client is an established multispecialty surgery center in New York.


CHALLENGES

When the surgery center had staff attrition, they quickly required us to step in and stop financial disruption.

1) Overhead costs ballooned over the years impacting profitability of the surgery center.

2) Operating on a server-based system required that billing be coordinated remotely with minimal disruption to office staff on the front-end.

3) Claims dating back to two years were not submitted to insurance companies.

4) The surgery center faced denials due to lack of timely authorizations. Procedures were performed on patients who were not eligible for service resulting in further financial loss.


WHAT WE DID

Our billing team stepped in to rapidly take control of the situation in less than a month when the center had staff attrition. This required us to quickly grasp the nuances of multiple specialties that the center was billing for, circumvent technology challenges of billing through remote desktops and curb losses due to old claims that were not correctly submitted. Here’s what we did.

1) We established remote desktop connectivity with the center’s existing systems. This minimized transition time but required us to quickly learn how to bill on their system. Operating in a different time zone from New York, allowed us to use the same computers that the center used during their downtime.

2) We analyzed their entire billing and identified a number of old claims that were not submitted or incorrectly submitted. We resubmitted and appealed on required claims – bringing in lost revenues from the past.

3) We established an eligibility and benefits verification process that required capturing patient copays and deductibles. This helped avoid losses through procedures done for patients whose insurances did not cover them.

4) We implemented a process to identify procedures that require authorizations and alert the center so that authorizations can be obtained in time.

5) We setup a separate team to work on the client’s old Accounts Receivable so that revenues from previous billing can be recovered.


LIFE WITH NEXTSERVICES

The center’s primary objective in working with NextServices was to control their overhead costs. Not only did we increase their profitability through a variety of initiatives but also implemented a rigorous billing process that would help stay compliant in the years to come.

 

 

 

 

Post navigation

Stopping losses due to compliance
Getting a lab credentialed despite insurance closing doors

More Case Studies

When everything goes wrong – from billing to technology
Billing implications while merging groups to create a super group
Building a surgery center from ground up
SERVICES

  • Services – Overview
  • Billing
  • Coding
  • Strategy
  • Health IT
  • Consulting
  • Analytics
  • MACRA


  • Disclaimer
  • Privacy Policy
PRODUCTS

  • Products – Overview
  • enki GI EHR
  • enki Office EHR
  • enki ERW
  • enki ASC EHR

 

 

SPECIALTIES

  • Gastroenterology
  • Labs
  • Pain Management
ABOUT US

  • Company
  • News & Events
  • Case Studies
  • Free Consultation
  • Contact Us
  • Schedule a Demo
  • Become a Partner
  • Join NextServices

  1(866) DOC-NEXT
        1(866) 362-6398

  1(866) 362-6398

  sales@nextservices.com
        media@nextservices.com
        hr@nextservices.com

   USA:
        500 E. Eisenhower Pkwy
        Suite 130
        Ann Arbor, MI 48108
        P: (734) 677-7700

        INDIA:
        601, Eureka Towers,
        A-Wing
        Off Link Road Mindspace,
        Malad (W),
        Mumbai - 400064
        P: +91-22-4003-9395

© NextServices. All Rights Reserved 2022.
[Download The Key Takeaways From This Interview]
[Download The Key Takeaways From This Interview]
[Free Ebook]
[Free Ebook]
[Free Ebook]
[Free Ebook]
[Infographic]
[Infographic]
[FREE GUIDE]
[FREE GUIDE]
[HOW TO GROW YOUR LAB THROUGH REFERRALS]
[HOW TO GROW YOUR LAB THROUGH REFERRALS]
[Adenoma Detection Rate Infographic]
[Adenoma Detection Rate Infographic]
[Referrals: Your Most Powerful Network]
[Referrals: Your Most Powerful Network]
[The Ultimate Guide To Boost Your Online Ratings And Grow Your Patient Volume]
[The Ultimate Guide To Boost Your Online Ratings And Grow Your Patient Volume]
[The Ultimate 13-Point Checklist To Increase Patient Volume]
[The Ultimate 13-Point Checklist To Increase Patient Volume]
[ The Handy AR Bundle - 4 pre-designed templates to help you get paid faster]
[ The Handy AR Bundle - 4 pre-designed templates to help you get paid faster]